Our Services

Documentation

All our technical authors have several years of experience in technical authoring, if you need someone to write your documentation, we can definitely help!

We can:

• Write technical manuals and guides for different audiences, including end users, developers, and system administrators.
• Document your software APIs directly in the source code by adding the appropriate documentation comments, or manually by creating developer guides and reference documents.
• Write online helps and contextual helps for your user interfaces, both desktop and web-based.
• Provide proofreading and editing services, making sure that your documentation is up to standard.

You can either outsource your documentation to us and we'll take care of everything, or you can hire one of our technical authors to work part-time or full-time on your documents.

Authoring Tools

If you are setting up your technical publications department, or you wish to start using different tools but you are not really sure of what's best for you, we can definitely help. W

We can:

• Perform a comparative analysis of several documentation tools (including editors, documentation generators, content management systems, wikis, ...) and determine the right toolchain for your use cases.
• Try your existing toolchain and identify what could be improved or streamlined.
• Customize your tools, help you with stylesheets and templates.
• (in some cases) even develop tools like documentation generators, converters, and renderers from scratch.

Mentoring

We are skilled in many different technical authoring methodologies, standards and practices, including:

• Information mapping
• Topic-based authoring
• Content strategy and information architecture
• Content reuse and single-sourcing
• DITA

Additionally, we are also experienced in using many different documentation tools.

If you already have someone writing your documentation and you wish to enhance their skills, we can organize off-site (remote) or on-site courses, specifically taylored for your needs.

Do you want to know more? Contact us!